NTISthis.com

Evidence Guide: MSS407030 - Manage benchmarking studies

Student: __________________________________________________

Signature: _________________________________________________

Tips for gathering evidence to demonstrate your skills

The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!

From the Wiki University

 

MSS407030 - Manage benchmarking studies

What evidence can you provide to prove your understanding of each of the following citeria?

Identify focus of benchmarking activity

  1. Review organisational information and consult with stakeholders to identify process or performance area that can benefit from benchmarking
  2. Determine process steps, performance characteristics and critical success factors for selected area
  3. Determine core measures relevant to process or performance area and expected benefits
Review organisational information and consult with stakeholders to identify process or performance area that can benefit from benchmarking

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Determine process steps, performance characteristics and critical success factors for selected area

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Determine core measures relevant to process or performance area and expected benefits

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Develop the benchmarking methodology

  1. Determine baseline for core measures in area of study
  2. Confirm nature and source of data and/or information to be collected
  3. Identify suitable sources of benchmarking data and/or information
  4. Develop survey methodology to meet data and/or information needs
Determine baseline for core measures in area of study

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Confirm nature and source of data and/or information to be collected

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Identify suitable sources of benchmarking data and/or information

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Develop survey methodology to meet data and/or information needs

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Conduct benchmarking survey

  1. Establish communication content and methods to promote engagement with survey
  2. Obtain required data and/or information
  3. Validate data and/or information in line with survey methodology
Establish communication content and methods to promote engagement with survey

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Obtain required data and/or information

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Validate data and/or information in line with survey methodology

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Apply results of benchmarking

  1. Source and interpret analysed results of survey to identify problems and/or opportunities for improvement
  2. Analyse potential sustainability impact from proposed actions and modify to eliminate negative impacts
  3. Oversee planning and implementation of activities to meet improvement outcomes
Source and interpret analysed results of survey to identify problems and/or opportunities for improvement

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Analyse potential sustainability impact from proposed actions and modify to eliminate negative impacts

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Oversee planning and implementation of activities to meet improvement outcomes

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Improve the benchmarking process

  1. Analyse benchmarking process to identify potential for improvement
  2. Analyse changes implemented from benchmarking to identify potential improvements to benchmarking processes
  3. Consult with stakeholders to confirm or amend improvements to benchmarking processes
  4. Initiate action on selected improvements
Analyse benchmarking process to identify potential for improvement

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Analyse changes implemented from benchmarking to identify potential improvements to benchmarking processes

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Consult with stakeholders to confirm or amend improvements to benchmarking processes

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Initiate action on selected improvements

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assessed

Teacher: ___________________________________ Date: _________

Signature: ________________________________________________

Comments:

 

 

 

 

 

 

 

 

Instructions to Assessors

Required Skills and Knowledge